Questions

Products

Where can I find more detailed information about a product?

Ans: The detail about the each product are mention when you click on the product.

Are all products on bhaijan mobile original and genuine?

Ans: yes, all the product are original and genuine don’t hesitate buy the product.

Are all products on bhaijan mobile new and unused?

Ans: yes, All the product are new and unused.

How to contact Vendor?

Ans: You can contact through the website i.e Through whatsapp or contact through 03065154068. You can email with us.

Payment

Do I need to pre-pay for my product when I order it?

Ans: Pre-payment is 100% safe and easy. However, Bhaijan also offers you the possibility to pay through Cash On Delivery (COD). With COD, you can pay in cash. Use easpaisa, jazzcash and master card or visa card.

How do I pay on Bhaijanmobile?

Ans: You can use payment method like easpaisa , jazzcash, visa or master card and COD.

Return and Refund

What is our Refund Policy?

Ans: you can refund you product if the product not working within 2-3 days while you purchase you product.

How do I find the Return Tracking Number?

Ans: Tracking number are given to use track you product on website or our shipment product.

How do I track my return package?

Ans: You can send To TCS courier for your return product. It will take 1-2 days to reach us in our mall.

How do I return my order?

Ans : You can call us on number for your return 03065154068.

Shipping & Delivery

Do Bhaijan deliver orders outside Pakistan?

Ans: No, currentely we deliver within pakistan.

How do I check the delivery lead time of a product?

Ans: It will deliver within 2-5 working days.

I ordered multiple items but I have received only one item so far. What’s going on?

Ans: If you are order multiple it will take one product to complete it when the process is done than your other product are deliver.

I found the package open and the product seal broken on delivery. What should I do?

Ans: You can apply for return product.

Will somebody contact me before delivering the package to my location?

Ans: TCS courier are contact you before deliver your product.

Can I change my shipping address after I have placed my order?

Ans: You can update order on our website.

Can I pick up my item instead of having it delivered?

Ans : It is your choice.

How long does it take to receive my product?

Ans: It will take 2-5 working days.

I missed my package delivery. What happens now?

Ans: If your items is open don’t take it.

My parcel has been reported missing. What now?

Ans: No item is missing on your product.

How are the Shipping Charges calculated?

Ans: Shipping charges is 90 to 100 rupees.

What are the Delivery Timelines?

Ans: Delivery timeline is 2-3 working days.

What are the most common reasons for delivery delays?

Ans: Pakistan condition is not good like weather or many other your delivery getting late.

Order

How do I remove an item from my shopping cart?

Ans: Delete your item from the cart.

How do I place an order on Bhaijanmobile?

Ans:Before you can start shopping, make sure you have registered an account on Bhaijan.

Browse through our categories/sub-categories or use the search bar to find your favorite products

We recommend that you always check the rating of the seller and go through the reviews section where you can also see the images of the product uploaded by other valuable buyers just like you.

Why am I having trouble placing products in the cart?

Ans:f you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections.

I haven’t received the invoice for my order.

Ans : You can contact with us.

Do I need an account to shop on Bhaijanmobile?

Ans: Yes, You need a account for the Bhaijan Mobile to getting your order.

Can I call Bhaijanmobile to place an order?

Ans: You can buy your product on website add cart enter deatil that’s it.

Does Bhaijanmobile have a mobile app?

Ans: No, currentely no app have Bhaijan Mobile. We are working on it.